Coronavirus Update

Signs and symptoms of Coronavirus (COVID-19)

  • Fever
  • Cough
  • Shortness of breath

Testing Capabilities

Antibody/Serology (6/4/2020):
Currently, CHWP is able to offer Serology (aka Antibody) testing through our reference lab (Pathlabs). This is a blood test. There are a number of items to take into account for Antibody testing, which are listed below.

  • Specimens can be collected at any of our locations, but this test will not provide results in the same day.
  • Antibody testing is not  for diagnosing an acutely ill individual.  It takes approximately 2 weeks for the body to form antibodies. It is best used to see if an individual has had a COVID-19 infection in the past.
  • You will need a lab order to get the test, which is similar for all other options in the community. If you, or a close family member, had an infection in the last few months that exhibited COVID-19 symptoms, you may not need to be seen to get an order. If you do not fall into that category, you may need to be seen by a provider.
  • Billing for the test will go through PathLabs. We recommend that you contact your insurance company (customer service on back of your card) to find out coverage for testing. The billing code for antibody and other types of testing is the same (87635). We do not know how many times your insurance will pay for testing.
  • Accuracy for antibody testing continues to be monitored and evaluated. Having evidence of a previous infection (positive result) does not mean that you are immune to a repeat COVID-19 infection.  The status of immunity is currently unknown and continues to be under investigation by researchers.
  • We are currently evaluating our options for antibody and antigen testing via point of care devices in our offices. As these devices and testing kits are made available to us through our distributors, we will notify our patients and the public. We hope to offer these as soon as possible, as testing results can be available in hours or even minutes.

Telehealth Services

All of our telehealth information has moved to www.chwplc.org/telehealth.

What You Can Do

  • WASH YOUR HANDS WITH SOAP AND WATER
  • If you are sick, stay at home and stay away from other people
  • Avoid touching your eyes, nose and mouth
  • Cover your cough or sneeze with a tissue, then throw tissue in trash
  • Avoid close contact with people who are sick
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
  • Precautionary Steps When Making Essential Errands
  • CDC Recommendations for Pets

Links

What do I do if I am having coronavirus symptoms?
  • If you are a patient at CHWP, call our office at 937-599-1411 option 3 to speak with a nurse, who will discuss your care with a provider.
  • If your symptoms are mild, we can either arrange a Televisit or an in-person visit at the Bellefontaine Community Health Center.
  • If your symptoms are more intense, we can arrange an in-person visit at our Bellefontaine office.
  • If you are having the serious symptoms (shortness of breath, confusion, abdominal pain, or decreased urine output) we will help arrange for your evaluation at an emergency room.

For the Mind & Body

Testing Cost

Federal law now requires all health insurers (except short-term plans) to cover all costs associated with COVID-19 testing without imposing any copays or deductibles, and regardless of whether the provider is in-network. This requirement covers not only the actual test, but also the visit (whether in-person or via telehealth) that resulted in the order for the test.

CHWP does not currently have testing capabilities onsite. However, in order to receive a test you must get a provider’s order. The gross charge for an office visit, prior to insurance or sliding fee discounts, would be $120 for an established patient moderately complex visit (99213). The cost of the testing, which would likely be through Mary Rutan Hospital, can be found on their Coronavirus website found here. If you are given the option of using our reference lab (Pathlabs), the cost for their Covid testing can be found here.

Update 5/29/20

Please check out the extended release below summarizing a lot of the information about what we have done in the past, as well as our plans for the future. We continue to get a lot of questions about testing capabilities in the office and continue to evaluate our options for diagnostic, antibody and antigen testing. That said, due to the overwhelming demand of these devices, we do not currently have rapid response, point-of-care testing available onsite. However, we to offer that in various manners as soon as possible. We will make sure to publicize that when it is available.

5/29/2020 Full Update

Update 5/22/20

The past couple of months have been full of constant changes for our staff.

Enjoy the attached video that helps display all the hard work each and every one of our staff members have been displaying through the COVID-19 crisis.

Update 4/22/2020

Update 4/16/2020

Community Health & Wellness Partners continues to enhance our telehealth capabilities. At most times during our normal business hours, a provider is likely available within 15 minutes to provide services to you from the comfort of your home. A telehealth visit will follow a similar transition as what you would do in the office (including the assistance from nursing and support staff). Keep in mind, there are a few limitations to telehealth visits (health maintenance and well child checks are generally not covered), but we can see patients for most medical and behavioral health services.

For more information about telehealth, feel free to check out our telehealth page below:

Update 4/2/2020

Community Health & Wellness Partners is OPEN and ready to serve you! There is no need to reschedule your appointment, regardless of the services you are receiving.  Should we need to adjust your appointment for some reason, we will contact you.

As a reminder, during the COVID-19 Pandemic, CHWP has adjusted their hours at all office locations to the follwoing:

  • Bellefontaine: 8:00 am – 5:00 pm M-F and 9:00 am – Noon Saturday. Scheduled “non-sick” patients in the mornings ONLY.  “Sick” patient visits scheduled in the afternoon.  You MUST call for a “sick” appointment.
  • West Liberty: 8:00 am – 5:00 pm M-F for scheduled “non-sick” appointments.
  • Russells Point office remain closed to maintain a “clean” site, if needed.

To offer our patients the most modern and convenient delivery methods of care, your CHWP Team are providing the following options at our Bellefontaine and West Liberty offices:

Medical Visits Only

  • Face-to-face in the office
  • Parking-lot Visit:  These visits are reserved for “sick” persons and are available in the afternoon at the Bellefontaine site ONLY.  “Sick” is flu- or COVID-19-like symptoms. Providers and nurses will come out to your car.
  • Curbside Visit: These visits are conducted on iPad via telehealth in the parking lots of both our Bellefontaine and West Liberty sites.  Ideal for those who don’t have ability to do telehealth at home. Signs indicating designated parking with WIFI access are posted.

Behavioral Health and Medical Visits

  • Telehealth Visit:  These visits are for patients who are at home and have a computer, iPad or smartphone.  Patients will receive a link to connect with their provider.
  • Phone visit:  Only offered at the direction of your Provider

Screening for all persons entering CHWP offices is REQUIRED.   To comply with the Governor’s Social Distancing order, we are asking visitors to only accompany patients if medically necessary.

Thank you for allowing us to CARE for you!

Update 3/25/2020:

Today’s update provides a recap of many of the items we have provided over the last week. In lieu of posting the entire notice here, we have it available for download as a PDF. Please feel free to contact us if you have questions please feel free to reach out.

3/25/2020 Patient Letter

Update 3/20/2020:

Telehealth Services Now Available!!!

Please see www.chwplc.org/telehealth for more information.

Update 3/18/2020:

As we endure together this COVID-19 alert, Community Health & Wellness Partners (CHWP) is committed to caring for our patients in the most safe and careful manner as possible. With the many changes happening on a daily basis in our community and country, CHWP is making some adjustments to ensure a safe environment for all patients, visitors and staff.

Please note the following which are in effect IMMEDIATELY:

Our office located in Russells Point has suspended patient care until the COVID-19 Alert is lifted. Patients are being redirected to our Bellefontaine and West Liberty offices for scheduled appointments with their provider. If you have questions regarding your appointment, please contact 937-599-1411 option 2 and you will be assisted.

Evening hours at all CHWP locations will be suspended until the COVID-19 alert is lifted. Offices will close at 5:00pm each day.

Beginning March 21st, all Saturday appointments will be held at the Bellefontaine site. The West Liberty location is now closed on Saturdays.

Behavioral Health visits are being held by telephone or telehealth. CHWP Behavioral Health staff will contact you and explain the telehealth process and/or reschedule your appointment, if needed. If you have any questions about your appointment, please contact the office at 937-599-1411, Option 2, and we will assist you.

Community Health & Wellness Partners is committed to working with the Logan County Health District, Mary Rutan Hospital, state and federal agencies in helping to care for ill patients and decrease the spread of Coronavirus (COVID-19). Please follow the CDC recommendations to stay in, reduce groups to less than 10, wash and sanitize.

For additional questions regarding Coronavirus (COVID-19) please call 1-833-4-ASK-ODH/1-833-427-5634.

Effective 3/17/2020:

All persons entering any CHWP site MUST be screened before entering the building. Patients will continue to enter through the main entrances. Staff will enter through staff-only entrances. All persons will then go through a short screening process. Thank you for your patience at this time as we work to continue providing services to our community.

Link for updates so you can stay informed:

For regular updates on Ohio COVID-19 status and checklists:

Other important reminders:
  • Practice social distancing
    • 6 feet for cough
    • 20 feet for sneeze
    • 65+ years old: stay at home
  • Be prepared at home: 2-week supply of food, medications (inhalers), water

Your healthcare providers and staff at Community Health & Wellness Partners (CHWP) are actively monitoring the Coronavirus situation and working in conjunction with other health systems in Logan County and Ohio.

As a preventative measure to protect patients and staff, we are asking more screening questions when you call or come to the office.

Most people will likely develop mild symptoms.

For more information about Coronavirus (COVID-19) follow the links below:

https://www.cdc.gov/coronavirus/2019-ncov/about/index.html
https://loganhealth.org/

You can also call the Ohio Department of Health for specific questions about Coronavirus (COVID-19) at 1-833-4ASKODH.

We are committed to caring for you.

Sincerely,
Tara Bair, President/CEO
Dr. Kenneth Miller, Chief Medical Officer
Dr. Jillian Shellabarger, Chief Behavioral Health Officer